RETURNS POLICY

We accept returns of eligible products within 30 days of delivery, subject to the conditions below.

To be eligible for a return:
• The product must be unused and in its original packaging
• The product must be in resalable condition
• Proof of purchase may be required

Because TP Turdinator is a sanitation and enzyme-based product, we generally cannot accept returns of products that have been:
• Opened
• Used
• Improperly stored
• Damaged after delivery

We reserve the right to refuse returns that do not meet these requirements.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at Help@Turdinator.com.

Please include the following information with your claim:

• Your order number
• A description of the issue
• Photos of the product and packaging if applicable

Depending on the situation, we may offer:

• A replacement product
• Store credit
• A partial refund
• A full refund

Once an approved return is received and inspected, refunds will be issued to the original payment method used for the purchase.

Refund processing times may vary depending on your financial institution or payment provider.

Original shipping charges are generally non-refundable unless:

• The return is due to our error
• The product arrived damaged
• Required by applicable law

Unless the return is due to our error or a damaged shipment, customers are responsible for return shipping costs.
We recommend using a trackable shipping method, as TP Turdinator LLC is not responsible for packages lost during return shipment.

The following items may not be eligible for return:

• Opened or used products
• Products exposed to moisture or contamination
• Products not stored according to label directions
• Clearance or final sale items
• Gift cards
• Promotional or free items

Orders may be canceled before shipment by contacting us as soon as possible.
Once an order has shipped, it cannot be canceled and must follow the return process described in this policy.

TP Turdinator LLC reserves the right to limit or refuse returns, refunds, or exchanges in cases involving:

• Suspected fraud
• Abuse of the policy
• Excessive return activity
• Unauthorized resale
• Violation of these terms

Nothing in this policy limits rights that cannot legally be excluded under applicable consumer protection laws.

If you have questions regarding returns or refunds, please contact:

TP Turdinator LLC
1268 Helmo Avenue North
Oakdale, MN 55128

Email: Help@Turdinator.com